Q: How are seller seats counted?

Any seller active on a team roster takes a seat. Seats are shared across the whole subscription, not set per team, so a Growth account splits its 80 seats between its 2 teams. An active seller can join any competition their team runs.

Q: Who takes a manager seat?

A login that runs a team, as an owner or an admin. Sellers never take a manager seat, even after they claim the profile chat made for them.

Q: Can every team run its own competition?

Yes, one at a time. When it ends, the result moves into the team's history and the next one can start. Higher plans give you more teams.

Q: How does billing work?

Plans bill monthly, each at one price, with no annual option. The $199 activation fee comes with your first payment and never again, and later plan changes or resubscriptions never add it. Founder is a single payment for a fixed term, not a subscription.

Q: What is the Founder offer?

A one-time payment for 6 months or 1 year of access, offered for a limited time. The card shows the monthly equivalent first, with the amount you pay once right under it. Nothing renews.

Q: What happens when a Founder term ends?

Paid access stops and nothing is charged. Your data stays, and so does the Founder badge on your public profile wall. If you then start a regular subscription, your Founder code takes 25% off the list price for as long as that subscription stays active.

Q: Can I switch plans later?

Yes, from the Stripe billing portal in your account, where you also cancel or update your card. An upgrade starts right away, and you pay the difference for the rest of the month. A downgrade starts when the month you paid for ends, with nothing charged or refunded, so the bigger plan's limits last until then.

Q: How do I get started?

Pick a plan, create your account and connect the chat your reps already post in. They keep posting sales, and CloserLeague reads each one, credits the right seller and moves the board on the TV. Have a team code from your team's owner? Register with it at https://app.closerleague.win/register.

Q: Is there a free trial?

No. CloserLeague promises no free trial unless one is expressly offered to you.

Q: Are the fees refundable?

No. Subscription fees and the $199 activation fee are nonrefundable, and so are Founder purchases.

Question 1

What is CloserLeague?

Accepted Answer

A live sales leaderboard for the office TV or any browser. It reads the sales your reps post in GroupMe, Slack or Discord and turns them into standings, rank moves, trophies and a record that stays.

Question 2

How do sales get on the leaderboard?

Accepted Answer

From the chat. A rep posts the sale in your team's GroupMe, Slack or Discord, and CloserLeague reads it from the message. A manager can also enter a sale by hand.

Question 3

Which chat apps does it work with?

Accepted Answer

GroupMe, Slack and Discord. Each plan sets how many chats you can connect, listed on the pricing page.

Question 4

Do sellers need accounts first?

Accepted Answer

No. A seller shows up on the board from their chat posts. Later they can make an account, verify their chat identity, and claim their sales and trophies.

Question 5

Does CloserLeague replace our CRM?

Accepted Answer

No. Your CRM keeps the record of each sale. CloserLeague runs the race, the standings and the recognition beside it.

Question 6

Can the leaderboard run on a TV?

Accepted Answer

Yes. Open it in any modern browser on an office TV, a spare monitor or a laptop. It adapts its graphics to the machine and reconnects on its own.

Question 7

What if CloserLeague reads a sale wrong?

Accepted Answer

A manager fixes it. Anything unclear waits for review before it reaches the board, and afterward a manager can correct an amount, reassign credit, or add or remove a sale.

Question 8

Can we run more than one team?

Accepted Answer

Yes. Your plan sets how many teams you can run, and seller seats are shared across all of them. See the limits on the pricing page.

CloserLeague FAQ

1Getting sales on the board